Effective Date: 22/06/2023

 

Thank you for visiting www.zenscapetravel.com (referred to as "the Website"). This Privacy & Cookie Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Website. We value your privacy and are committed to ensuring the security of your personal information. Please read this policy carefully to understand our practices regarding your information.

 

1. Collection of Personal Information

 

1.1 Information You Provide: We may collect personal information that you voluntarily provide to us when you use certain features of our Website, such as when you fill out contact forms, subscribe to our newsletters, or make bookings. This information may include your name, email address, phone number, and any other information you choose to provide.

 

1.2 Automatically Collected Information: We may also automatically collect certain information about your visit to our Website, such as your IP address, browser type, operating system, referring website, pages you viewed, and the dates and times of your visit. This information is collected through cookies and similar tracking technologies, as explained in Section 3.

 

2. Use of Personal Information

 

We may use the personal information we collect for the following purposes:

 

2.1 Providing Services: We may use your personal information to fulfill your requests, respond to your inquiries, process bookings, and provide customer support.

 

2.2 Communication: We may use your contact information to send you updates, newsletters, promotional materials, and other communications related to our services. You can opt-out of receiving such communications by following the instructions provided in the email or contacting us directly.

 

2.3 Analytics and Improvements: We may use your information to analyze trends, monitor the usage of our Website, and make improvements to enhance the user experience.

 

2.4 Legal Compliance: We may use and disclose your personal information as required by applicable laws, regulations, legal processes, or governmental requests.

 

3. Use of Cookies and Similar Technologies

 

Our Website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Cookies are small text files that are placed on your computer or device when you visit a website. They help us analyze website traffic and remember your preferences. By using our Website, you consent to the use of cookies and similar technologies as described in this Privacy & Cookie Policy.

 

We use both session cookies (which are erased when you close your browser) and persistent cookies (which remain on your computer or device until you delete them) to:

 

3.1 Improve Website Functionality: We use cookies to remember your preferences and provide a customized experience on our Website.

 

3.2 Analyze Website Usage: We use cookies to gather information about how visitors use our Website, such as which pages are visited most frequently and how users navigate through the site. This information helps us improve our Website and understand our audience better.

 

3.3 Display Targeted Advertisements: We may use cookies to deliver relevant advertisements based on your interests and online activities.

 

Most web browsers accept cookies automatically, but you can modify your browser settings to decline cookies or alert you when a cookie is being sent. However, please note that disabling cookies may affect your ability to access and use certain features of our Website.

 

4. Disclosure of Personal Information

 

We may disclose your personal information to third parties in the following circumstances:

 

4.1 Service Providers: We may share your information with trusted service providers who assist us in operating our Website, processing payments, delivering services, and conducting business operations. These third-party service providers have access to your personal information only to perform their tasks on our behalf and are obligated not to disclose or use it for any other purpose.

 

4.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business,

your personal information may be transferred to the acquiring entity or parties involved as part of the transaction. We will notify you via email or a prominent notice on our Website of any change in ownership or the use of your personal information.

 

4.3 Legal Requirements: We may disclose your personal information if we believe it is necessary to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to enforce our Terms of Service or protect our rights, privacy, safety, or property, as well as that of our users or the public.

 

4.4 Consent: We may disclose your personal information to other third parties with your explicit consent or at your direction.

 

5. Data Security

 

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security measures and maintain safeguards to ensure the confidentiality and integrity of your information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Links to Third-Party Websites

 

Our Website may contain links to third-party websites or services that are not operated by us. Once you leave our Website and access a third-party site, this Privacy & Cookie Policy no longer applies. We encourage you to review the privacy policies of those third-party websites or services, as we have no control over and assume no responsibility for their content, privacy practices, or policies.

 

7. Children's Privacy

 

Our Website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information from our records.

 

8. Your Rights and Choices

 

You have certain rights and choices regarding your personal information. You may:

 

8.1 Access, update, or request deletion of your personal information by contacting us using the information provided below.

 

8.2 Opt-out of receiving promotional communications by following the instructions provided in the email or contacting us directly.

 

8.3 Disable cookies through your browser settings or opt-out of targeted advertising by visiting the Digital Advertising Alliance's opt-out page or the Network Advertising Initiative's opt-out page.

 

Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or as required by law.

 

9. Changes to this Privacy & Cookie Policy

 

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

 

10. Contact Us

 

If you have any questions, concerns, or requests regarding this Privacy & Cookie Policy or the handling of your personal information, please contact us at info@zenscapetravel.com

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Thank you for reading our Privacy & Cookie Policy.